How long does delivery take?
Most items arrive in 4 to 7 business days after they ship. Each product page shows the delivery time for that item, and you get a tracking number by email when it ships.
Where do orders ship from?
Direct from our supplier's warehouse. Large items may arrive separately from small ones in the same order.
Do you ship to Canada?
Yes, for some items. Items marked “Ships to Canada only” ship to Canadian addresses; every other item ships to US addresses only. Each product says which country it ships to under its price. See every item that ships to Canada.
How much is shipping?
$9.99 Standard shipping, to a US address for US items and to a Canadian address for Canada items. Checkout shows it before you pay.
Can I return something?
Yes. Ask within 14 days of delivery; the item must be unused and undamaged in its original packaging. See our Refund policy for the details.
What if my order arrives damaged?
Email us within 5 days of delivery with your order number and photos. We will replace or refund it.
Can I cancel my order?
Yes, free of charge until it ships. Email us as soon as you can.
Which payment methods do you accept?
Credit and debit cards through Shopify Payments, plus Shop Pay, PayPal and Google Pay. The full list is shown at checkout.
How do I reach you?
Email info@grovec.ca or use our Contact page.